Traditionally in large enterprises, budget cuts are a treat for IT departments. One way to guard IT budget is visualizing the impacts in IT services of such cuts. Data visualization tools are capable of bridging the gap ...

Technological applications have an increasingly important role in most companies. Investment in Information Technologies (IT) is also growing in most of them. The need to align IT-related goals with the company’s strategic ...

GQM+Strategies is an approach that aligns the business goals at each level of an organization to strategies and assesses the achievement of goals. The IDEAL model is an organizational improvement model. In this paper, ...