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dc.creatorPacheco Hernández, Alexia
dc.creatorLópez Herrera, Gustavo
dc.creatorMarín Raventós, Gabriela
dc.date.accessioned2017-11-22T19:43:19Z
dc.date.available2017-11-22T19:43:19Z
dc.date.issued2016
dc.identifier.citationhttps://link.springer.com/chapter/10.1007%2F978-3-319-49944-4_21es_ES
dc.identifier.isbn978-3-319-49943-7
dc.identifier.isbn978-3-319-49944-4
dc.identifier.urihttp://hdl.handle.net/10669/73472
dc.description.abstractTraditionally in large enterprises, budget cuts are a treat for IT departments. One way to guard IT budget is visualizing the impacts in IT services of such cuts. Data visualization tools are capable of bridging the gap between increased data availability and human cognitive capabilities. In this paper, we present a budget visualization tool that allows enterprise wide data-driven decision-making. Our proposal was developed in the context of a large multi-industry state-owned company, with rigid control structures and external pressures for cost reduction and investment optimization. Our tool promotes visualization as the main mechanism to justify IT budget requests and to defend from budget amendments and cuts. We propose a generic tool that might manage different perceptions from many parts of an organization. However, to evaluate our tool’s effectiveness we incorporated four stakeholder’s perspectives: financial, technical, business’ clients and supply chain. In our efforts, we developed a data model that encapsulates these four perspectives and improves communication capabilities between stakeholders.es_ES
dc.description.sponsorshipResearch Center for Communication and Information Technologies/[No. 834-B4-412]/CITIC/Costa Ricaes_ES
dc.language.isoen_USes_ES
dc.sourceResearch and Practical Issues of Enterprise Information System (pp. 277-290).Switzerland: Springeres_ES
dc.subjectEnterprise systemses_ES
dc.subjectIT budgetes_ES
dc.subjectData visualizationes_ES
dc.subjectProcess modelinges_ES
dc.subjectData-driven decision-makinges_ES
dc.titleVisualizing IT budget to improve stakeholder communication in the decision making processes_ES
dc.typeinfo:eu-repo/semantics/articlees_ES
dc.typeArtículo científicoes_ES
dc.identifier.doi10.1007/978-3-319-49944-4_21
dc.description.procedenceUCR::Vicerrectoría de Investigación::Unidades de Investigación::Ingeniería::Centro de Investigaciones en Tecnologías de Información y Comunicación (CITIC)es_ES


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